How to Use ATMs in Vietnam

1. Insert Your Card
- Slide your card into the machine following the arrow.
- Most machines accept international cards (Visa, Mastercard, UnionPay, JCB). American Express is less common.
2. Choose Language
- Most ATMs offer both Vietnamese and English. Select English for easier navigation.
3. Enter Your PIN
- Enter your 4-digit PIN. If your card uses a 6-digit PIN, try adding zeros in front if needed (e.g. 001234).
4. Select Transaction Type
- Choose “Withdraw,” then select a “Checking” or “Current” account.
5. Enter Amount
- Type the amount you want in Vietnamese Dong (VND). Some ATMs have a per-transaction limit (commonly 2–5 million VND). You can repeat the process if you need more.
6. Decline Currency Conversion
- If asked whether to be charged in your home currency or VND, always choose VND. This avoids poor exchange rates from dynamic currency conversion.
7. Take Your Cash and Card
- Don’t forget to take your money, your receipt (if needed), and your card.
💰 Fees & Limits (General Info)
- ATM fees vary by bank, typically from 22,000 to 55,000 VND per withdrawal.
- Daily limits can range from 2 to 10 million VND depending on the ATM.
- Local banks like TPBank, VPBank, or ACB often have lower or no fees.
- International banks like HSBC or Citibank may allow higher withdrawals but charge higher fees.
💡 Tips to Save Money
- Withdraw larger amounts at once to avoid multiple fees.
- Avoid airport ATMs, they often have higher fees.
- Use travel-friendly debit cards that refund ATM fees (like Revolut or Wise).
🔒 Safety Advice
- Use ATMs inside banks or malls rather than those on the street.
- Cover the keypad when entering your PIN.
- Check for anything strange on the card slot (to avoid skimming).
- If something feels off, cancel and find another ATM.
🛠 If Problems Happen
- If your card is swallowed, write down the ATM location and contact the bank immediately.
- If cash doesn’t come out but you’re charged, keep the receipt and contact your bank to resolve the issue.
💰 ATM Fees & Withdrawal Limits in Vietnam
- General Fee Range:
- Most ATMs in Vietnam charge a fee of 22,000–99,000 VND (approx. $1–$4.30 USD) per withdrawal, regardless of how much you take out.
- To save money, it’s smarter to withdraw larger amounts less frequently.
- Maximum Per-Transaction Withdrawal Limit:
- Limits usually range between 2,000,000–3,000,000 VND (~$85–$130 USD) per transaction.
- Some international banks (like Citibank or HSBC) offer higher limits (up to 8,000,000 VND) but may charge more.
- Daily Limit:
- You can withdraw multiple times a day if needed (until your bank’s daily limit is reached).
🏦 Best and Worst ATMs in Vietnam (Fee + Limit Comparison)
| Bank | Fee (VND) | Limit (VND) | % of Fee per Withdrawal | Note |
|---|---|---|---|---|
| TPBank | 0 | 3,000,000 | 0% | Best choice |
| Eximbank | 0 | 3,000,000 | 0% | Best choice |
| Agribank | 22,000 | 3,000,000 | 0.7% | Low-cost option |
| Citibank | 60,000 | 8,000,000 | 0.8% | Free for Citibank users |
| Sacombank | 30,000 | 3,000,000 | 1% | Still decent |
| MB Bank | 33,000 | 3,000,000 | 1.1% | Common in cities |
| ACB | 55,000 | 3,000,000 | 1.8% | Mid-range option |
| HSBC | 160,000 | 8,000,000 | 2% | High limit but high fee |
| VietcomBank | 50,000 | 2,000,000 | 2.5% | Popular, but costly |
| VietinBank | 55,000 | 2,000,000 | 2.8% | Lower limit, higher cost |
| Techcombank | 66,000 | 2,000,000 | 3.3% | Avoid if possible |
| BIDV | 99,000 | 3,000,000 | 3.3% | Very high fee |
| VietBank | 160,000 | 2,000,000 | 8% | Worst choice |
⚠️ Other Important Notes
- Your home bank may charge a foreign withdrawal fee, typically $5–$15 USD per transaction. Check this before traveling.
- Always choose to be charged in VND, not your home currency. Selecting your own currency triggers Dynamic Currency Conversion (DCC), which adds hidden fees of $5–$10+ USD.
💡 Smart Tips for Travelers
- 💳 Use TPBank or Eximbank whenever possible.
- 🚫 Avoid airport ATMs and VietBank due to high fees.
- 🧾 Withdraw larger amounts to reduce fee frequency.
- 🌍 Consider using cards like Wise, Revolut, or Charles Schwab that refund international ATM fees.
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